1. Scope
This policy applies to this website and to the information you send us through it, including the project inquiry form and links to contact us by email or WhatsApp. It does not cover third-party websites or services that we link to.
2. Data we collect
We only collect data that you choose to give us, plus the minimum technical data needed to run the website:
- Project inquiry form: your name, email address, company or organisation (optional), the service you need, your project description and the website language you used.
- Direct contact: if you email us or message us on WhatsApp, we receive the details you send through those services.
- Technical data: like any website, our hosting provider processes your IP address, browser type and request times in server logs to deliver pages and protect the site from abuse. Your IP address is also used briefly to limit repeated form submissions.
- Language preference: a cookie that remembers whether you chose English or Bahasa Indonesia (see Cookies).
3. How we use your data
We use your data only to:
- respond to your inquiry and discuss your project;
- prepare proposals, estimates and project communication you have asked for;
- keep the website secure and working properly;
- meet legal, accounting or tax obligations if we enter into a contract with you.
4. Legal basis
We process personal data in line with Indonesia's Personal Data Protection Law (Law No. 27 of 2022) and, where it applies to you, the EU General Data Protection Regulation (GDPR).
Our legal bases are your consent when you submit the form or contact us, steps you request before entering into a contract, our legitimate interest in operating and securing the website, and compliance with legal obligations. You can withdraw your consent at any time.
7. International transfers
Our service providers may process data on servers outside Indonesia, including in the United States. Where this happens, we rely on providers that apply recognised safeguards to protect personal data.
8. How long we keep data
We keep inquiry information only as long as needed to respond to you and to manage any resulting project. If no project follows, we delete it when it is no longer needed. Data related to a contract may be kept longer where the law requires it. You can ask us to delete your data at any time.
9. Security
The website is served only over encrypted HTTPS connections, form input is validated on our server, and access to inquiries is limited to people who need it. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.
10. Your rights
Depending on the law that applies to you, you have the right to:
- know what personal data we hold about you and receive a copy;
- correct inaccurate or incomplete data;
- ask us to delete your data;
- withdraw consent or object to processing;
- restrict processing or receive your data in a portable format;
- lodge a complaint with the relevant data protection authority.
11. Children
This website is intended for businesses and organisations. We do not knowingly collect personal data from children. If you believe a child has sent us personal data, please contact us and we will delete it.
12. Changes to this policy
We may update this policy when our website or services change. The date at the top of this page shows when it was last updated.
13. Contact us
For privacy questions or to exercise your rights, contact us at mobalodev2026@gmail.com.